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Thank you for shopping with Outlaws Gym Wear. This Shipping Policy explains how we process and deliver your orders.
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not shipped or delivered on weekends or public holidays.
- If we experience a high volume of orders, processing may take an additional day or two. We'll notify you by email if there's a significant delay.
2. Shipping Rates & Delivery Times
Shipping charges are calculated at checkout based on your location and the shipping method selected.
| Destination | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Switzerland | 2–5 business days | 9,75CHF , Free over 70CHF |
| European Union | 2-5 business days | 9,75CHF , Free over 70CHF |
Delivery times are estimates and start from the date of shipping, not the order date. Delays caused by the carrier or customs are outside our control.
3. Order Tracking
Once your order ships, you'll receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
4. Customs, Duties & Taxes
For international orders, you may be responsible for customs duties, import taxes, or other fees charged by your country. These charges are not included in the item price or shipping cost and are the customer's responsibility.
5. Incorrect Addresses
Please double-check your shipping address at checkout. Outlaws Gym Wear is not responsible for orders delayed, lost, or misdelivered due to an incorrect or incomplete address provided by the customer. If you need to correct an address, contact us as soon as possible after placing your order — we cannot guarantee changes once an order has been processed.
6. Lost or Damaged Packages
If your package arrives damaged, or if tracking shows it as delivered but you haven't received it, please contact us at outlawsgymwear@gmail.com within 7 days of the expected delivery date so we can assist you.
7. Questions
If you have any questions about your order or this policy, reach out to us at outlawsgymwear@gmail.com.
Outlaws Gym Wear reserves the right to update this Shipping Policy at any time. Changes will be posted on this page.